Appointments
Our office will make every effort to confirm your appointment. We confirm appointments by phone, email and text. Please contact our office if your home, work, or cell phone numbers change. It is very important to return our calls, emails or texts when we are confirming your appointment. If you need to reschedule your appointment with our office, please give us a twenty-four hours notice.
Insurance
As a courtesy to our patients, after we have confirmed your dental insurance coverage our office will file your insurance claim directly to your insurance carrier. Please understand that dental insurance is a contract between the patient and the insurance carrier, not between the insurance carrier and the dentist. Please keep in mind that any deductibles and co-payments are your responsibility and any co-payments quoted by our office are only estimates. Your employer has chosen the limits of your policy and every insurance policy is different. It is your responsibility to know the coverage and limitations of your policy. Estimates quoted by our office are based on an average dental policy. In the event that your insurance carrier does not pay as much as we have estimated or does not pay at all, you will be responsible for the balance due. There are times when your insurance company will send you a verification of insurance questionnaire. In that event please fill out any information they request, if this is not done your insurance company will withhold any payments and you, the patient, will be responsible for the balance. This occurs most often with college age dependents and insurance companies requesting their student status.
Financial
For your convenience, our office accepts Visa, MasterCard, Discover, Debit Cards, personal checks and cash payments. Financing is available through Care Credit and ChaseHealth Advance. Payment is due at the time services are rendered. Patients with confirmed dental coverage are required to pay all applicable deductibles and co-payments at the time services are rendered. There are no exceptions with this office policy.
We would like to take this opportunity to thank you for choosing our practice for your dental care.
